On May 15th, a friend of mine purchased a laptop from Lenovo. When they got it, they felt that it was perfect, until August 22nd, when the laptop hinge broke on them. When they sent it to Lenovo for repair, Lenovo responded with this:
...the nature of the damage is not covered under warranty as it is normal wear and tear. You will need to purchase a replacement Lenovo [laptop] at an authorized Lenovo reseller or on lenovo.com
This made my friend very angry. He had purchased this laptop three months ago and still needs it.
In response, I have decided that I will not be purchasing any more Lenovo computers in the future. Sound familiar to another brand? Maybe I'm imagining things?
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