Friday, May 17, 2024

When you wake up to a cell service outage

Today I woke up to find that my cell provider, AT&T, has a service outage in my area. My Samsung Galaxy Z Flip 5 had no cell service, and I was unable make or receive calls or texts. Thankfully I have a VoIP number I can use as well, but not everyone does. Unfortunately, several of my other friends also use AT&T and are in limbo as they don't have a phone that doesn't use AT&T or any alternative means of communication. While AT&T has yet to say the cause of today's outage, I am keeping my eyes and ears open for more information on the outage.

This isn't their first outage this year. AT&T had an outage on February 22nd that was more widespread but had similar symptoms as this one. In the case of that outage, they stated it was caused by a poorly timed server update.

EDIT (30 minutes after publish): AT&T has acknowledged that a cell tower issue was plaguing several high-population areas and that it has now been resolved.

EDIT 2 (1 hour after publish): My cell service has been restored and is working just fine now. I can call and text once again.

EDIT 3 (2 hours after publish): AT&T has stated that the cell tower issue was caused by a power outage at one of their data centers. I have doubts about this, since it only affected a small amount of people.

EDIT 4 (May 18): AT&T has responded saying that the outage affected AT&T Wireless, AT&T Internet, DirecTV, and other AT&T services.

No comments:

Post a Comment

March 8, 1942 to October 21, 2024

Today marks the loss of an important member of my family. My grandfather, who was 82 years old, was hospitalized on October 14th, and after ...